Rights and Responsibilities
Rights of the Individual
- The right to work in a clean and safe environment including conditions to reasonable accommodate disability or behavior patterns.
- The right to know what you are being paid and to be paid for all work completed.
- The right to be told about services and programs that are provided and if they will meet my needs.
- The right to know the cost of service regardless of who pays and to be notified if there is a change in cost.
- The right to staff that is qualified and trained to meet my needs and support.
- The right to information about other choices and agencies that are available. This allows you to make informed choices.
- The right for assistance in transferring to another provider to ensure continuity of care.
- The right to be included in creating an employment plan while working at Winona ORC.
- The right to pertinent information so that you can make an informed decision to choose to accept or refuse services. If you refuse services, we will explain the risks and adverse consequences associated with the refusal. (consent form)
- The right to know the program admission criteria and policies related to temporary service suspension and termination of services.
- The right to access or referral to legal aid, self help and advocacy support services.
- The right to timely information so that you can make an informed decisions.
- The right to have personal, financial and medical information kept private and confidential.
- The right to have access to my program records
- The right to be treated with dignity and respect and consideration of my preferences.
- The right to be free from physical and verbal abuse, sexual harassment, retaliation, humiliation, neglect and financial or other exploitation.
- The right to be free from staff using manual restraints or seclusion to control my behavior; except if and when manual restraint is needed in an emergency to protect me and other from physical harm.
- To be allowed to reasonably follow my cultural and ethnic practices and religion and to be free from prejudice and harassment regarding my race, gender, age, disability, spirituality and sexual orientation.
- The right to access my program records and information that Winona ORC has about me as allowed by Federal and state rules and regulations.
- The right to a break after four (4) hours of work.
- To know the names, addresses and phone numbers of people who can help me, including the ombudsman and to be given information about how to file a complaint with these offices.
- To exercise my rights on my own or have a family member or another person help me to exercise my rights, without retaliation from Winona ORC.
- In the event that your rights are violated, you may use the grievance procedure outlined in the Worker’ Handbook. The Director of Client Services will maintain documentation of the incident, follow all steps of the grievance procedure and monitor the time frames to assure all parties are informed. Any substantiated Human Rights violations will be reported to the Program Committee at the earliest opportunity.
Along with rights, there are always responsibilities. These are as important as your rights. Taking responsibility for yourself is a powerful step towards being in charge of your own life.
- You are responsible for working safely.
- You are responsible for coming to work on time and staying to the end of your shift.
- You are responsible for calling the office when you are not able to get to work before your shift begins.
- You are expected to act in ways that will not harm other people.
- You are responsible for knowing the rules at Winona ORC and following them.
- You are expected to tell the staff at Winona ORC when you are having problems that are affecting your work.
- You are responsible for keeping your break area and work station clean.
- You are responsible for doing the assigned job.
- You are responsible for reporting all accidents, even minor ones, to a staff person.
- You are responsible for telling the supervisor when you start or stop a job and marking your own work with your name.
- You are responsible for coming to work clean.
- You are responsible for your own belongings.
- You are responsible for the contents in your assigned locker.